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Frequently Asked Questions Can I look at the Employee Handbook Template before I order?
What are the system requirements for using the Employee Handbook Template?
Can I edit the Employee Handbook Template?
Can I use the Employee Handbook Template more than once?
How will my purchase be delivered?
Can I also get the files on a CD? What if I have problems downloading?
Can I download the Employee Handbook Template on to more than one computer?
What payment methods do you accept?
What is the Extended Download Service?
What is the refund policy? Can I look at the Employee Handbook Template before I order?
Yes. From the site home page, click on the product image or the preview link. Please note that the watermark on the sample pages will not be visible on the file that you download after purchase. What are the system requirements for using the Employee Handbook Template?
The Employee Handbook Template will work with Microsoft Word or Microsoft Works. It will work on both a PC and a Mac. Can I edit the Employee Handbook Template?
Yes. The file comes formatted for MS Word, which means that you can edit it as you would any other MS Word file. This includes the ability to add your own text, edit or delete existing text and format it however you choose. Can I use the Employee Handbook Template more than once?
Yes. You can use the Employee Handbook Template for your personal use as often as you would like. You may also use it on behalf of a single client. The Employee Handbook Template may not be transferred to other persons for their use. How will my purchase be delivered?
Immediately upon purchasing the Employee Handbook Template you will be presented with a link that will allow you to download the files. This download link will also be sent to you via email. Can I also get the files on a CD?
Yes. For a small processing and shipping fee you can also have the files delivered to you on a CD. Simply select this choice during checkout. It can take up to two weeks to receive your CD, and we do not ship outside the United States. What if I have problems downloading?
Following your purchase, you will find a set of instructions to help you with your download. This set of instructions will also be sent to you as part of your email confirmation. If you need additional help you can always contact us via email at
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. Can I download the Employee Handbook Template on to more than one computer?
Yes. You can download the files onto more than one computer. You can also email files between your own personal computers. What payment methods do you accept?
SampleEmployeeHandbook.com accepts Visa, MasterCard, Discover and American Express. We do not currently accept PayPal or personal checks. What is the Extended Download Service?
When you purchase the Employee Handbook Template we provide you a download link that is good for two weeks and up to three downloads. When you choose our Extended Download Service, you gain an additional two years of time and unlimited downloads. Simply select this choice during checkout to receive this benefit. What is the refund policy?
SampleEmployeeHandbook.com offers an unconditional 30-Day Money Back Guarantee on your purchase. If you are not satisfied, simply contact us within 30 days of your purchase. Make sure to include your order number and attach the original downloaded files. Please note that processing and shipping fees for sending a CD are not refundable.
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